Terms & Conditions

Welcome to Herbal Herb™.
By accessing or purchasing from herbalherb.in, you agree to the following terms and conditions.
Please read them carefully before using our website or placing an order.

1. About Herbal Herb™

Herbal Herb™ is a brand owned and operated by Pavas Global Private Limited, registered in India. Throughout this website, “we”, “us”, and “our” refer to Herbal Herb™ and its parent company.

2. Use of the Website

By visiting and using this website, you agree:

• not to misuse the website or attempt to access restricted areas

• not to copy or repurpose any content without permission

• not to provide false information when placing an order

Content on this website is provided for general informational purposes only and should not be considered medical advice.

3. Product Information

We aim to provide accurate product descriptions, ingredient details, and usage information.
However:

• natural products may vary slightly in colour, texture, or aroma

• results may vary from person to person

• no claims are made regarding disease prevention, treatment, or cure

For personal health decisions, please consult a qualified professional.

4. Pricing & Availability

All prices listed on the website are in INR and subject to change without notice.
Availability may vary based on stock levels.

Orders are confirmed only after successful payment and order acknowledgement sent to your email.

We do our best to keep the information on this site accurate and up to date. That said, all services and content are provided "as is." We can’t promise everything will be flawless or perfectly suited to your needs.

5. Payments

We use trusted third-party payment providers to ensure secure transactions.
By making a purchase, you agree that:

• you are authorized to use the chosen payment method

• any payment issues must first be raised with your provider or bank

We do not store full payment details on our servers.

6. Shipping

We currently ship across India and may expand to additional regions later.
Estimated delivery times are displayed at checkout, but may vary due to courier timelines, location, or unforeseen delays.

Once shipped, tracking information will be shared via email or SMS.

7. Returns & Refunds

Due to product type and hygiene considerations, we do not accept returns or exchanges once the order is delivered.

However, if your product arrives:

• damaged,

• tampered,

• or incorrect,

please contact us within 48 hours of delivery with supporting photographs at care@herbalherb.in, and we will guide you with the next steps in line with our replacement policy.

8. Privacy

Your personal details are handled as described in our Privacy Policy.
We do not sell or rent customer information to third parties.

9. Intellectual Property

All trademarks, product names, packaging designs, website layouts, images, graphics, and written content belong to Pavas Global Private Limited unless stated otherwise.
Use without written permission is not allowed.

10. Limitation of Liability

Herbal Herb™ shall not be liable for:

• indirect or incidental losses,

• misuse of the product,

• or outcomes due to personal health conditions or lifestyle factors.

Use of the product is at your discretion.
Discontinue use if you experience discomfort.

11. Changes to These Terms

We may update or modify these Terms & Conditions at any time.
Updates will be posted on this page with the revised date.

12. Contact

For any questions regarding these Terms, reach us at:
care@herbalherb.in

In Simple Words

We promise to offer high-quality, honest, plant-based products, handled with care from start to finish.
In return, we ask that you use the website responsibly, respect our work and reach out to us if something feels off.